At iqneuroly.com, we aim to maintain transparency regarding billing, cancellations, and refunds while protecting user and operational security.
1. Trial and Subscription Terms
A trial period may be offered at minimal cost to allow new users to evaluate the service.
Following the trial, the subscription renews automatically on a recurring basis unless canceled prior to renewal.
2. Cancellation Policy
You may cancel your subscription at any time via your account settings or by contacting us at info@iqneuroly.com.
Cancellation stops future charges but does not automatically refund prior or current billing periods.
Canceling during the trial period prevents future charges.
3. No Refunds Policy
Due to the digital nature of our services, subscription fees are generally non-refundable. This includes, but is not limited to:
Forgetting to cancel during the trial.
Partial months of service.
Unused content or features.
We encourage all users to evaluate the service during any trial period before committing to a full subscription.
4. Exceptions
Refunds may be considered in rare cases at our discretion, such as:
Duplicate payments caused by technical issues.
Unauthorized or fraudulent charges not initiated by the account holder.
Requests for review should be submitted to support@iqneuroly.com within 7 days of the transaction.